Delivery is free of charge to most of the UK mainland* for orders over £50.00. (For orders under £50.00, please see our Standard Delivery service below). Please see below for a breakdown of our various delivery services. In all instances you will receive notification of when your order has been dispatched, and where possible tracking information will also be provided. Please regularly check your email account for any updates. Please note that, although we strive to provide as accurate information on shipping as we can, the delivery period stated either on the site or advised by email or verbally should be seen as a guide only; and is 'courier permitting'.
STANDARD DELIVERY
Items under £50.00 will be sent out on our Standard Delivery service. This service is 2-3 working days (if ordered Mon-Fri, stock permitting), but is usually sooner than this. In many cases your item could arrive next working day. Please note: Saturday & Sunday do not count as working days. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). Orders under £50.00 will incur a shipping charge of £5.95. Our full delivery policy is here.
FREE EXPRESS DELIVERY
We offer Free Express Delivery on many items to most of the UK mainland*. These items will be dispatched as soon as we possibly can and will usually arrive within 1-2 working days and in many cases on the next working day (stock permitting, if ordered before 1pm, Mon-Fri). Please note: Saturday & Sunday do not count as working days. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). In some rare cases, your item might take longer than expected to arrive. If there is a delay in delivery, we will let you know via email.
FREE DELIVERY
Our Free Delivery service is usually 1-3 working days (if ordered Mon-Fri, stock permitting) to most of the UK mainland*. In many cases delivery is sooner than this and could arrive the next working day (see below for Start 'N' Go products). Saturday & Sunday do not count as working days. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). Some products, such as some Stihl, Viking or Husqvarna items are 3 - 5 working days, please refer to the specific model for a more accurate delivery guide. In some rare cases, your item might take longer than expected to arrive. If there is a delay in delivery, we will let you know via email.
FREE DELIVERY - START 'N' GO
Our Start 'N' Go service is free to most of the UK mainland*. Products that receive our Start 'N' Go service will need to be assembled and tested before dispatch. Because of this, delivery is 5-7 working days for all Start 'N' Go products (if ordered Mon-Fri, stock permitting). Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). You will be contacted by the Transport Company 'Palletways' to book your delivery in. Please ensure you provide a daytime contact number on your order.
FREE DELIVERY - START 'N' GO +
Our premium Start 'N' Go+ service is free to most of the UK mainland*. Products that receive our Start 'N' Go+ service will need to be assembled and tested before dispatch. Because of this, delivery is 5-7 working days for all Start 'N' Go+ products (if ordered Mon-Fri, stock permitting). Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). We will contact to book your delivery in. Please ensure you provide a daytime contact number on your order.
FREE DELIVERY - EXPRESS START 'N' GO
As above except all these machines are pre-assembled. Delivery is 2 working days for all Express Start 'N' Go products (if ordered Mon-Fri, stock permitting). We offer 'Next Day Delivery' and 'Saturday Delivery' on some Express Start 'N' Go products. Order by 3pm (day before). Please refer to individual product pages to see if this service is offered.
PLEASE NOTE: Next Working Day - Deliveries take place between 8am - 6pm, Saturday between 8am - 1pm. You must be available at the delivery address during these times. By selecting either of these options you are agreeing to this.
COLLECT IN STORE
Some Stihl products (chainsaws, brush cutters with blades and hedge trimmers) require that we hand the product directly over to the customer at the point of sale. If a product is marked as "COLLECT IN STORE", you will need to collect this item from our showroom. Our contact and address details can be found here.
Scottish Highlands, Offshore UK & Republic of Ireland
If you're ordering to the Scottish Highlands, an offshore UK address or to the Republic of Ireland additional charges may apply. To receive a quote for these costs along with estimated delivery times, please contact us stating your address and the items you would like to order. You can still place your order through the website without receiving a quote but we will be in touch via email after the order has been placed to confirm delivery costs.
*The following postcodes may incur an additional delivery charge:
Please note that deliveries to the above post codes are an estimated 2-3 days. Please contact us for delivery charges to all post codes above and all non-mainland UK addresses for an accurate delivery charge.
Please note: If your order is subject to any additional shipping charges, we will contact you via email prior to processing your payment. Express Start 'N' Go may not be available to all these postcodes.
For more information call our sales team on 01263 820202
