Expertly Handled Delivery

From fast express parcels to our signature White Glove personal handover, we ensure your machinery arrives safely, quickly, and ready for work.

Standard Delivery

£9.99 (Eng/Wales) 1 - 3 Working Days
  • Reliable courier service for most items.
  • Items dispatched Mon-Fri.
  • Available to most UK Mainland addresses.
  • Next-day arrival possible in many cases.

Express Delivery

£9.99 (Eng/Wales) 1 - 2 Working Days
  • Priority dispatch for urgent orders.
  • Order before 2pm (Mon-Fri) for fastest service.
  • Available on many popular items.
  • Full email notifications for any delays.

Start 'N' Go

From £29.00 3 - 5 Working Days
  • Fully Assembled & Tested by our technicians.
  • Arrives on a secure pallet via 'Palletline'.
  • The courier will contact you to book a slot.
  • Ready to mow immediately on offloading.

Start 'N' Go +

White Glove Service 3 - 5 Working Days
  • Personal Delivery on our own transport.
  • Full Demonstration: We show you how to use it.
  • Zero Waste: We take pallets and crates back.
  • Available on select products in England & Wales.

Important Delivery Information

Working Days:
Please note that Saturday & Sunday do not count as working days. Orders placed over the weekend are processed on the following Monday (or Tuesday during Bank Holidays).
Booking Your Slot:
For Start 'N' Go orders, Palletline will contact you directly. For Start 'N' Go+, our own team will call you. Please ensure a daytime contact number is provided.
Ride-On Mowers:
Start 'N' Go rates for Ride-Ons start at £69 (Garden Riders) and £79 (Tractors). Start 'N' Go+ rates for Ride-Ons start at £99.00 (for both riders and tractors). This specialist service is currently available for Mainland England and Wales postcodes.

*Flat rates apply to Mainland England and Wales. Additional charges apply to Scottish Mainland and offshore addresses. Refer to specific models for accurate delivery guides.

Delivery Frequently Asked Questions

How much is delivery?

We charge a flat rate of £9.99 for all orders (Standard or Express) being sent to mainland England and Wales addresses, no matter the cost, weight, or size. Additional charges apply to Scottish mainland addresses and offshore locations.

How long does delivery take?

Standard Delivery: Usually 1-3 working days (usually sooner).
Express Delivery: Usually 1-2 working days (often Next Day if ordered before 2pm).
Start 'N' Go / Premium+: Usually 3-5 working days due to the time required for expert assembly, testing, and specialist logistics.

Do you deliver on Saturdays?

Our standard delivery service operates from Monday to Friday. Saturday and Sunday do not count as working days. Any orders placed over the weekend will be processed on the following Monday.

What is Start 'N' Go/Premium+ and how does it affect delivery?

Start 'N' Go and the Start 'N' Go+ premium service means your machine is fully assembled, fuelled, and tested before it leaves us. Because of the specialist nature of this build and the need for palletised transport or our own specialist vans, delivery typically takes 3-5 working days.

Will the courier call me before delivery?

For Start 'N' Go orders, the transport company (Palletline) will contact you to book your delivery in. For Start 'N' Go+, our own team will contact you to arrange a specific timed slot. For standard parcel deliveries, you will receive tracking information via email.

Can I track my order?

Yes. Once your order has been dispatched, you will receive an email containing your tracking information or instructions on how the delivery will be managed (e.g., via Palletline or our own transport team).

What happens if my item arrives damaged?

In the unlikely event that your item arrives damaged, please notify us immediately. If you notice damage to the packaging upon delivery, please sign for the item as "damaged" or refuse the delivery so we can arrange a replacement quickly.

Full Delivery Details and Information

We are very sorry but please be advised that for the foreseeable future we cannot despatch orders to Northern Ireland, Republic of Ireland, the Channel Islands or any UK offshore postcodes.

Please see below for a breakdown of our various delivery services, including rates. In all instances, you will receive notification of when your order has been dispatched, and where possible tracking information will also be provided. Please regularly check your email account for any updates.

STANDARD DELIVERY

Most items will be sent out on our Standard delivery service. This service is available to most of the UK mainland*. This service is 1-3 working days (if ordered Mon-Fri, stock permitting), but is usually sooner than this. In many cases, your item could arrive next working day. Please note: Saturday & Sunday do not count as working days. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). Some products are 3-5 working days, please refer to the specific model for a more accurate delivery guide. In some rare cases, your item might take longer than expected to arrive. If there is a delay in delivery, we will let you know via email.

We charge a flat rate of £9.99 for all orders which are being sent to mainland England and Welsh addresses, no matter the cost, weight or size. Please see below for additional charges to Scottish mainland addresses*.

EXPRESS DELIVERY

We offer an Express delivery service on many items to most of the UK mainland*. These items will be dispatched as soon as we possibly can and will usually arrive within 1-2 working days and in many cases on the next working day (stock permitting if ordered before 2 pm, Mon-Fri). Please note: Saturday & Sunday do not count as working days. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). In some rare cases, your item might take longer than expected to arrive. If there is a delay in delivery, we will let you know via email.

We charge a flat rate of £9.99 for all orders which are being sent to mainland England and Welsh addresses, no matter the cost, weight or size. Please see below for charges to Scottish mainland addresses*.

START 'N' GO

Our Start 'N' Go service is available to most of the UK mainland*. Products that receive our Start 'N' Go service will need to be assembled and tested before being wrapped and dispatched on a pallet. Because of this, delivery is 3-5 working days (if ordered Mon-Fri, stock permitting) but during quieter times this can be much sooner. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). You will be contacted by the Transport Company 'Palletline' to book your delivery in. Please ensure you provide a daytime contact number on your order.

Ride-On Mowers - We charge a minimum rate of £69.00 (for smaller garden riders) and £79.00 (for garden tractors) for all Start 'N' Go orders. This service is available to most mainland England and Wales postcodes. We cannot currently offer this service to any Scottish postcodes.

Everything else - We charge a minimum rate of £29.00 for all Start 'N' Go orders which are being sent to UK mainland addresses (England, Wales and some Scottish addresses*).

START 'N' GO +

Our premium Start 'N' Go+ service is available on certain products to most of England and Wales. Products that receive this service will be assembled, tested and personally delivered by one of our team on our own transport. We will also fully demonstrate the product for you. Delivery is usually 3-5 working days (if ordered Mon-Fri, stock permitting) but during quieter times this can be much sooner. Orders placed over the weekend will be processed on the following Monday (or Tuesday if a bank holiday). We will contact you to book your delivery in. Please ensure you provide a daytime contact number on your order.

Ride-On Mowers - We charge a minimum rate of £99.00 for all Start 'N' Go+ (plus) orders. This service is available to most mainland England and Wales postcodes. We cannot currently offer this service to any Scottish postcodes.

Everything else - We charge a minimum rate of £29.00 for all Start 'N' Go+ (plus) orders. This service is available to most mainland England and Wales postcodes. We cannot currently offer this service to any Scottish postcodes.

*Scottish Addresses

As of May 2024, we can no longer deliver ride-on mowers (lawn tractors, garden riders, front deck & zero-turns) to any Scottish Postcodes. Unfortunately we have been unable to source a reliable and cost efficient transport service north of the border.

If you are ordering any other product on our 'Start N Go' service additional charges will apply (in addition to our advertised standard charges).  If you wish to check if additional charges will apply to your postcode you can call us or use our Online Chat during office hours, or use the contact us page, please quote your full postcode and the make & model of the item(s) you wish to order.  You can still place your order through the website without receiving a quote and we will be in touch via email after the order has been placed to advise if there are any additional delivery costs.

For all other products, depending on the postcode and size of the item(s) you are ordering, additional charges will apply.  If you wish to check if additional charges will apply to your postcode you can call us or use our Online Chat during office hours, or use the contact us page, please quote your full postcode and the make & model of the item(s) you wish to order. You can still place your order through the website without receiving a quote and we will be in touch via email after the order has been placed to advise if there are any additional delivery costs.

For more information call our sales team on 0345 222 0231