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THE UK'S NO. 1 GARDEN MACHINERY WEBSITE
We want happy customers, so please help us to help you. This section of our website has been designed to resolve your problems as quickly and efficiently as possible, so please take the time to use it before telephoning or emailing us. It will save you time and make us quicker and more efficient in helping you.
Whilst we do everything we can to make your experience of buying from us as simple and trouble-free as possible, we accept that from time-to-time things can go wrong. If they do, please be assured that we want to help and to resolve your problems quickly, with the minimum of fuss.
Just Lawnmowers is proud of the customer service support we can provide, with quick professional repairs to great helpful advice and further guidance. We can give you with all the help required and more for you to have an easy, straight forward and enjoyable experience.
We are pleased to say that with the small number of issues that arise the majority are minor and easy to resolve. Simply contact us using our Live Chat (at the bottom of the screen), create a Support Ticket or call us on 0345 222 0231 (choose option 2 for "aftercare"). We will endeavour to fix the issue at hand in no time.
Frequently Asked Questions (FAQ)
Many answers to common customer questions about orders, payment, cancellations, delivery and much more can be found in our FAQ.
Not found the answer you are looking for? Tell us about your problem
If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues can be reported using our ticketing system (Open a ticket), or log in to your account and open a ticket there. Alternatively you can also contact us on 0345 222 0231* (9am-5pm, Mon-Fri) to speak with one of our customer support team.