Question 1

Lawn Mower Buyer's Guide

Accepted Answer

Lawn Mower Buyer's Guide: Choosing the Perfect Mower for Your Garden When it comes to maintaining a lush and manicured lawn, selecting the right lawn mower is crucial. With a variety of options available, it can be overwhelming to decide which one is best for your specific needs. In this comprehensive Lawn Mower Buyer's Guide, we will walk you through the key factors to consider when making your choice, ensuring that your garden remains a source of pride and beauty. 1. Lawn Size and Type The first step in choosing the perfect lawn mower is to assess the size and type of your lawn. Different mowers are designed for various lawn sizes and terrains. Here are some common categories: a. Push Reel Mowers - Ideal for small, flat lawns. - Environmentally friendly and quiet operation. - Requires physical effort to push. b. Electric & Cordless Mowers - Suitable for small to medium-sized lawns. - Lightweight and easy to maneuver. - Corded models require an outlet, while cordless models use rechargeable batteries. c. Petrol-Powered Mowers - Great for larger lawns and rough terrains. - Offers more power and cutting capacity. - Requires regular maintenance and fuel. - Self-propelled models can be are ideal for larger areas and varying terrains.  d. Robotic Mowers - Perfect for hands-free lawn maintenance. - Suitable for lawns of various sizes. - Programmable and can work autonomously. 2. Cutting Width and Height Adjustment Consider the cutting width and height adjustment options. A wider cutting deck can cover more ground quickly, while adjustable cutting heights allow you to customize your lawn's appearance. 3. Collection or Mulching Decide whether you prefer a mower that collects grass clippings or one that mulches them back into the lawn. Mulching can improve soil health and reduce the need for fertilizer. 4. Maneuverability and Storage Check the maneuverability of the mower, especially if you have tight corners or obstacles in your garden. Also, consider the storage space you have available for your mower when it's not in use.  5. Budget Set a budget for your lawn mower purchase. Keep in mind that while there are affordable options, investing in a higher-quality mower can lead to better performance and durability in the long run. 6. Brand and Warranty Research reputable brands known for their quality and customer service. Additionally, look for mowers that come with warranties to ensure peace of mind.  7. Reviews and Recommendations Before finalizing your decision, read customer reviews and seek recommendations from friends or gardening communities. Real-life experiences can provide valuable insights.  8. Maintenance and Service Consider the ease of maintenance and availability of service and replacement parts for your chosen mower model. Conclusion In conclusion, selecting the right lawn mower involves careful consideration of your lawn's size, type, and your personal preferences. By taking into account these factors and doing your research, you can make an informed decision that will keep your garden looking its best. Remember that a well-maintained lawn mower will serve you for years to come, ensuring a beautiful and healthy lawn. Happy mowing!

Question 2

Where do you deliver?

Accepted Answer

We deliver to most of mainland United Kingdom. We do not despatch orders to Northern Ireland, Republic of Ireland, the Channel Islands, or any offshore postcodes. Please call us to confirm if we can deliver to you. Please note: Our premium delivery service, known as Stat 'N' Go+ (for ride-on mowers & large garden machinery) is available on certain products to most of England and Wales. Unfortunately this service is not available to Scotland, Northern Ireland, Republic of Ireland, the Channel Islands, or any offshore postcodes.

Question 3

How can I pay for my order?

Accepted Answer

You have the option to purchase online by Debit/Credit Card, PayPal or through DEKO consumer finance (a credit intermediary for Omni Capital Retail Finance Limited). You can pay online using MasterCard, Visa, Visa Debit, Visa Electron, Maestro, American Express or Paypal. Card payments are processed using Braintree (a PayPal company), which is a publicly-traded company and has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and shoppers are protected against fraud. You can also pay by cheque or bank transfer against a Pro-forma invoice. To choose either of these methods, please visit our Payment via Pro Forma page and fill out the form.

Question 4

The product I ordered isn't suitable, can I return it?

Accepted Answer

If you have simply changed your mind about any item ordered and you wish to return it, no problem. You can do so provided you inform us of your decision within 14 days following the day after you receive your item. All you need to do is open a ticket, giving details of all relevant information. We will take care of the rest. All we ask that the product is sent back in its original packaging in its original condition to ensure no extra costs are endured and a full refund is offered.

Question 5

Troubleshooting lawn mower stale fuel issues

Accepted Answer

Stale fuel is one of the most common causes of engines / lawn mowers to stop running or to run raggedly (hunting). This sort of issue can happen in all price brackets and is not something that is covered under the warranty for all manufacturers. We mostly sees this sort of issue after the New Year where the lawnmower has been left in storage with fuel in the tank and will then refuse to start due to the carb being ‘gummed up’. Luckily there is a possible way to fix this. Drain the machine from the carb (float) bowl which is located behind the air filter – Do this by loosening the nut slightly and this will drain the fuel from the machine. Blow down the fuel tank and it will hopefully clear any sediment in the carb – if you are also able to obtain any carb cleaner spray this into the carb. You could also take the carb/float bowl off and clean out any crystallized petrol in the bottom using an old rag or something similar. If you are also able to obtain any carb cleaner spray this into the carb. Tighten the nut and then refuel the machine with fresh fuel Hopefully when you restart the machine this will have sorted the problem for you. Unfortunately if this has not rectified the issue, it will need to be taken to a local dealer for inspection/repair, please bear in mind that if it is a fuel related issue it may not covered under the warranty. To maintain the fuel, we would suggest purchasing a fuel stabiliser as this will keep the fuel fresher for a longer duration of time. The directions of use will be on the bottle but normally you can use a 10ml of stabiliser for 10L of fuel for occasional use or 10ml for 3L for long term storage.

Question 6

Maintaining Your Brush Cutter

Accepted Answer

Brush cutting is often the critical distinction between maintaining a well-groomed lawn and cultivating a lush, highly coveted garden. Therefore, the diligent care of your brush cutter is paramount in consistently achieving outstanding results. To maximize performance, the machine requires regular and thorough servicing. Before operating your brush cutter, a series of pre-checks are essential. Verify the correct operation of the throttle trigger lock and throttle function. Inspect the guard for any signs of cracks or damage, and address such issues promptly, as neglecting them may compromise safety. Similarly, examine the trimmer head for any structural deficiencies. Ensure the proper tightness of the locking nut and other relevant nuts and screws. Validate that the stop switch operates as designed. After each use of the machine, it is advisable to clean its exterior and inspect the harness for any damage to maintain user safety. The air filter should be cleaned and replaced when necessary to ensure its performance for subsequent use. For more in-depth maintenance, typically on a weekly basis for frequent users, focus on cleaning the more resilient components of the brush cutter. This includes the cooling fins, the external carburettor area, and the outer surface of the spark plug. Moreover, confirm that the air intake into the starter unit remains unobstructed, and that the angle gear is adequately lubricated with grease. Monthly tasks, particularly during heavy-use periods like spring and summer, encompass cleaning the fuel tank, fuel filter, fan, carburettor, and fuel pipe. If extended storage is anticipated, specific measures are crucial to ensure the machine's future readiness. Begin by draining and cleaning the fuel tank. Remove and inspect the spark plug; if necessary, clean or replace it. Examine the metal cutting blade for any signs of damage and protect it against corrosion. Lastly, consider hanging the brush cutter for storage, as it conserves space by folding the handlebars, making it convenient to hang in your garden shed. By adhering to these maintenance routines, your brush cutter is more likely to have an extended working life.

Question 7

A Comprehensive Guide to Lawn Mowing

Accepted Answer

Maintaining a well-groomed lawn is a hallmark of a pristine garden. Proper lawn mowing not only enhances the aesthetics of your outdoor space but also contributes to the overall health of your grass. To achieve the best results, follow this comprehensive guide on lawn mowing: 1. Timing and Frequency: Regular Schedule: Establish a regular mowing schedule. Typically, mow your lawn once a week during the growing season. Adjust the frequency based on grass growth. Avoid Extreme Conditions: Avoid mowing during extreme heat or drought conditions, as this can stress your lawn. 2. Equipment Preparation: Sharp Blades: Ensure that your mower's blades are sharp. Dull blades can tear the grass, leading to a less healthy appearance. Correct Height: Adjust the cutting height of your mower according to the grass type and season. As a general rule, avoid cutting more than one-third of the grass height at a time. 3. Safety Measures: Safety Gear: Wear appropriate safety gear, including closed-toe shoes, eye protection, and ear protection if your mower is particularly noisy. Clear the Area: Before mowing, remove any debris, toys, or obstacles from the lawn to prevent accidents. 4. Mowing Technique: Overlap Passes: Mow in overlapping passes to ensure an even cut. This prevents missed patches. Change Patterns: Vary your mowing pattern with each session. Changing directions helps prevent soil compaction and encourages upright grass growth. Avoid Scalping: Do not cut the grass too short, as this can stress the lawn and make it more susceptible to weeds and diseases. 5. Grass Clippings: Mulching: If your mower has a mulching feature, use it to return grass clippings to the lawn as natural fertilizer. Bagging: Alternatively, collect grass clippings in a bag attachment for disposal or use as mulch in garden beds. 6. Edging and Trimming: Edge First: Begin by edging the lawn to create clean borders along driveways and walkways. Trim Next: Trim around obstacles and along the lawn's perimeter. 7. After Mowing: Clean the Mower: Remove grass clippings and debris from the mower to prevent clogs and ensure its longevity. Maintenance: Regularly maintain the mower by changing the oil, air filter, and spark plug as recommended by the manufacturer. 8. Seasonal Considerations: Fertilization: Apply lawn fertilizers as needed, following seasonal recommendations for your grass type. Aeration: Consider lawn aeration in the fall to improve soil health and reduce compaction. Overseeding: In the fall, consider overseeding to thicken the grass and fill in bare spots. 9. Watering: Proper Hydration: Ensure your lawn receives adequate water, especially during dry spells. Deep, infrequent watering is more effective than frequent, shallow watering. 10. Weeding: Weed Control: Regularly inspect your lawn for weeds and address them promptly to prevent them from spreading. By following these guidelines for lawn mowing, you can maintain a healthy, lush, and visually appealing lawn throughout the year.

Question 8

Choosing a Ride On Mower

Accepted Answer

Maintaining a well-kept lawn is a point of pride for many homeowners, but it can be a daunting task without the right equipment. Enter the riding mower – the ultimate ally in the battle against unruly grass. However, choosing the perfect riding mower for your specific needs can be a bit like navigating a lush garden maze. To help you find your way, we've crafted this comprehensive guide to ensure that you make an informed decision. Whether your lawn is a cozy backyard oasis or a sprawling estate, we'll walk you through the key considerations, features, and budget options that will lead you to the ideal riding mower. So, let's embark on this journey to discover the mower that will have your lawn looking its best with every pass. Assessing Your Needs Before you set out on your quest for the perfect riding mower, it's essential to assess your specific needs. Every lawn is unique, and understanding yours is the first step towards success. In this section, we'll delve into factors like lawn size, terrain, and the features or attachments you require. It is vitally important to base the decision on which machine to purchase based on the correct machine for the job and not simply pick a machine that fits your intended budget as potentially you will damage an unsuitable machine almost immediately. Lawn Size and Terrain For small to medium-sized lawns (usually up to around half an acre), a compact and maneuverable riding mower might be ideal. These mowers are often known as and are suitable for areas with limited space. They can easily navigate around obstacles like trees and flower beds. If you have a larger lawn, a riding mower with a wider cutting deck is preferable. "Garden tractors" are a good choice for expansive areas as they provide a wider cutting swath, reducing the time it takes to mow the lawn. On flat terrain, many types of riding mowers can work effectively. Lawn tractors and garden tractors are commonly used on level ground, as their larger wheels and power make it easier to traverse without much difficulty. If your lawn has slopes, hills, or uneven terrain, you should consider a mower specifically designed for these conditions. "Zero-turn mowers" are known for their exceptional maneuverability and ability to handle uneven terrain. They can pivot on the spot, reducing the risk of tipping on slopes. Twin-cylinder engines are more powerful and offer better performance on sloping terrains. They provide a smoother ride and greater torque, making them a preferred choice for hilly landscapes. In summary, the size and terrain of your lawn play a vital role in selecting the right riding mower. It's essential to consider the type of lawn you have, as well as any unique challenges it presents. By matching the mower type to your lawn's characteristics, you ensure that the mower is not only effective but also efficient, making your lawn care tasks more manageable and enjoyable. Features and Attachments Riding mowers come with varying cutting deck widths. Common sizes range from 72cm to 132cm or more. The cutting width affects how quickly you can mow your lawn. A wider deck covers more ground with each pass, making it more suitable for larger lawns. Smaller decks are better for small to medium-sized lawns or areas with obstacles. Riding mowers come with engines of varying power, often measured in cubic centimetres. Engines range from  352cc for smaller mowers to 724cc for larger, more powerful models. Engine power determines how well the mower can handle different terrains and cutting conditions. More power is beneficial for hilly terrain and thick grass, while smaller engines are suitable for flatter lawns. Baggers are attachments that collect grass clippings during mowing. They are ideal for those who prefer a clean, clippings-free lawn and can be useful for larger properties. Mulching attachments finely chop grass clippings and return them to the lawn, providing natural fertilization. They work well for those who want to improve soil quality and reduce waste. There's a wide range of tow-behind attachments available for lawn tractors, each designed to enhance the versatility of your mower. These attachments include but are not limited to: Trailers, lawn aerators, lawn rollers, lawn dethatchers, lawn sweepers, spreader attachments, plug aerators and more. The benefits of these tow-behind attachments include more efficient lawn care, better soil health, and a pristine-looking lawn. They make it easier to tackle various tasks and maintain a well-kept, beautiful lawn throughout the year. Whether it's aeration, dethatching, debris collection, or seeding, these attachments transform your lawn tractor into a multi-purpose lawn care tool.  When deciding on which riding mower is suitable, you should consider whether you will use any of these attachments and if you do the you will need a tractor with a tow bar. Types of Riding Mowers Riding mowers come in various shapes and sizes, much like the lawns they serve. In this se...

Question 9

When can I expect delivery?

Accepted Answer

We offer Fast Express Delivery on many items to most of the UK mainland. These items will be dispatched as soon as we possibly can and will usually arrive within 1-2 working days and in many cases on the next working day (stock permitting if ordered before 2 pm, Mon-Fri). Our Start 'N' Go and Start 'N' Go+ service is offered with many large products and many need to be assembled and tested before dispatch. Because of this, delivery is 3-5 working days but can be sooner depending on the time of the year (if ordered Mon-Fri, stock permitting).

Question 10

Do your prices include VAT?

Accepted Answer

Generally all orders placed through our website will be sent out for delivery. However, there may be times when you would prefer to collect your item from us. If you would rather collect your item from us then please let us know and we will then contact you to let you know it is ready for collection.

Question 11

Do I have to pay for returns?

Accepted Answer

Generally all orders placed through our website will be sent out for delivery. However, there may be times when you would prefer to collect your item from us. If you would rather collect your item from us then please let us know and we will then contact you to let you know it is ready for collection.

Question 12

Honda Izy Troubleshooting Guide

Accepted Answer

Introduction Honda Izy lawn mowers are really good quality machines. They will give many years of reliable service, but sometimes people don’t read the User Manual and so have problems. This guide is designed to help you to get your new Honda Izy lawnmower up and running quickly. It addresses the common problems people have when they take delivery of a new Honda Izy lawnmower. It is not a substitute for the User Manual, more of a pictorial supplement to it. Step 1: The Correct Fuel and Oil Fill up the petrol tank with normal unleaded petrol. Note: All Honda lawnmowers have 4-stroke engines which means they run on normal unleaded petrol. There is no need to mix oil with the petrol. But unleaded fuel has a disadvantage too. Because there is no lead in it, it’s chemical structure breaks down very quickly. If you have had the fuel for more than a month it is very likely to cause starting and running problems, so if in doubt, buy some fresh unleaded petrol. Your new Honda Izy will have been delivered with a bottle of Honda Oil. Make sure you put the whole bottle into the oil chamber (see instruction manual for details). Step 2: HT Lead and Spark Plug Your new mower will arrive with the HT lead disconnected from the spark plug. Take hold of the HT lead firmly… Push it onto the spark plug firmly… Until it ‘clicks’ into place. Step 3: Turn the Fuel Tap On When your mower arrives the fuel tap will be turned off… Turn it on by rotating it clockwise until it lines up with the fuel pipe… Your new Honda Izy should now be ready to start. Step 4: Starting for the First Time Pull the ‘deadman’s handle’ (has a red STOP symbol on it) up to the handlebar and then pull the starting cord (or turn the key). You may need 2 or 3 pulls. The mower will start and you can get on with mowing the lawn. Note: If you have a self-propelled Honda Izy, dont pull the orange ‘drive’ lever towards the handlebar whie trying to start it because it will be much harder to start your mower. Troubleshooting In the unlikely event that your mower still doesn’t start, tip it over to one side for 10 seconds with the air filter pointing skyward – see picture below. (The air filter has ‘Auto Choke System‘ written on it). Whilst tipped up, gently pull the starting cord twice (don’t use enough force to start the engine). This method works because sometimes when first filled with petrol, air can get trapped in the fuel line and doing this will clear it by gravity feeding fuel into the carburettor. Having done this, lower the mower back to the ground and start normally (see Step 4 above). Warning: Do not tip the mower over with the air filter towards the ground (see picture below) as this will cause oil to leak into the air filter, which can cause running problems, poor starting, excessive exhaust emissions and smoke. Depsite our careful instructions, occasionally delivery drivers tip mowers up the wrong way during transit. This allows the small amount of engine oil left in at the factory to seep into the air filter and contaminate it. This causes running problems, poor starting, excessive exhaust emissions and smoke. We do everything we can to stop this happening, but cannot guarantee it will never happen. If you think it may have happened to your new mower, remove the air filter from its cover and inspect it for oil contamination. (See user manual for instructions). If it is contaminated, please let us know straight away so we can deal with the problem for you. The tips above will solve 99% of problems with Honda Izy lawn mowers.

Question 13

Petrol Lawn Mower Maintenance Guide

Accepted Answer

Maintaining a petrol lawn mower is essential to ensure its longevity and optimal performance. Regular maintenance not only extends the life of your equipment but also guarantees a well-manicured lawn. Here's a comprehensive maintenance guide to keep your petrol lawn mower in top shape: Before Each Use: Check the Fuel: Ensure that you have the correct fuel mixture recommended by the manufacturer. Avoid using stale or contaminated fuel. Inspect the Oil: Confirm that the oil level is adequate and the oil is clean. Top up or change the oil as needed, following the manufacturer's guidelines. Air Filter: Examine the air filter and clean or replace it if it's dirty or clogged. A clean air filter ensures proper air intake and engine efficiency. During Operation: Throttle and Blades: Check that the throttle control and blades are functioning smoothly. Ensure the blades are sharp and balanced for a clean cut. Safety First: Always adhere to safety guidelines, including wearing appropriate protective gear, and never mow in wet or slippery conditions. After Each Use: Clean the Mower: Remove grass clippings and debris from the underside of the mower deck. Ensure the engine is off and the spark plug disconnected before doing so. Inspect Spark Plug: Regularly check the spark plug for signs of fouling or damage. Clean or replace it as necessary. Regular Maintenance: Oil Change: Change the engine oil according to the manufacturer's recommendations. Clean the oil filter or replace it when changing the oil. Sharpen Blades: Sharpen or replace the blades as needed to maintain a clean and even cut. Dull blades can damage the grass. Fuel System: Periodically clean the fuel tank and replace the fuel filter if equipped. Stale fuel can clog the carburetor. Carburetor Cleaning: Clean the carburetor and fuel lines to ensure a consistent fuel-air mixture. Consult the manual for the specific procedure. Lubrication: Lubricate moving parts, such as the drive system and wheel axles, to prevent wear and enhance maneuverability. End of Season Storage: Fuel Management: If storing the mower for an extended period, either drain the fuel tank or use a fuel stabilizer to prevent fuel-related issues. Cleaning: Thoroughly clean the entire mower, removing any grass, dirt, and debris. Store it in a dry, sheltered area. Battery Maintenance (if applicable): For electric start mowers, charge and maintain the battery per the manufacturer's instructions. By following these maintenance steps, your petrol lawn mower will continue to deliver efficient and reliable performance, season after season.

Question 14

Can I specify a delivery date?

Accepted Answer

Unfortunately not while you are checking out. However, we will always do our best to accommodate your needs so please send us an email ([email protected]) after you have placed your order with your name and order number and your delivery date request. We do our best to accommodate these requests, but we cannot guarantee any delivery date.

Question 15

Warranty claims

Accepted Answer

Warranty issues will usually be dealt with by your nearest local dealership. For example for Honda warranties, your local Honda dealer is obligated to look at the machine for you. As the selling dealer we will also handle warranties and repairs on the machine for you, but at first, we would initially attempt to troubleshoot the issue over the phone or through our support system. Please bear in mind if it is a genuine issue with the machine, it will be covered under the warranty, if for any reason it is found to be a non-warrantable issue there may be costs involved. If there is no local dealership in your area you may have to return the machine to us for repair. Our highly qualified workshop team are standing by to fix any machine that has to be returned to ourselves. If you have an issue with your machine that we are unable to troubleshoot via our contact systems then our next step would be to arrange to have the machine uplifted for inspection/repair. Road engineers - We have a number of engineers which are able to do onsite visits for warrantable work for mostly ride on lawn mowers and, in some cases, larger lawn mowers. If you do have an issue with your lawnmower, please get in touch and we will endeavour to have the issue resolved for you in good time.

Question 16

Garden Machinery Basic Maintenance Checklist

Accepted Answer

Keeping Your Garden Machinery in Top Shape Proper maintenance is crucial for the longevity and performance of your garden machinery. In this article, we'll provide you with a basic maintenance checklist to help you keep your equipment in top shape throughout the year. Regular Cleaning: Start with a clean machine. Remove dirt, grass, and debris from the exterior. Check for clogs in air vents and cooling systems. Oil and Lubrication: Regularly check and change oil as recommended by the manufacturer. Lubricate moving parts like mower blades, chains, and joints. Spark Plug Maintenance: Inspect and clean or replace the spark plug as needed. Ensure proper gap and connections. Air Filter Inspection: Check the air filter for dirt and debris. Clean or replace the air filter according to manufacturer guidelines. Blade Maintenance (if applicable): Sharpen or replace mower blades for a clean cut. Balance the blades to prevent vibration. Fuel System Care: Use fresh fuel and stabilizers to prevent fuel system issues. Regularly check for leaks and replace fuel filters. Check Belts and Chains: Inspect belts and chains for wear and tension. Replace or adjust as necessary. Safety Check: Ensure all safety features are in good working order. Test emergency shut-off switches and brakes. Storage Tips: Properly store your machinery in a dry, clean area. Use covers to protect against dust and moisture.

Question 17

How to Make Your Petrol Mower Start First Time

Accepted Answer

Here is our simple guide to giving your lawn mower a pre-season health-check and ensuring it starts well and runs well every time… Quick Checklist Read the Manual Oil Air filter Fuel Cutter blade Blade sharpening 1. Read the Manual Read the operator's manual for your mower Many mower problems can be completely avoided by reading the operator’s manual. These include using the wrong fuel, wrong oil, overlooking safety procedures, tipping the mower up incorrectly and flooding the air filter or exhaust with oil. Don’t be tempted to guess or ‘wing it’… you can buy a lawnmower operator’s manual for just a few pounds and it can save you hours of time and costly repair bills. 2. Oil Always check the oil every time you use your mower. To check the oil, stand the mower on a level surface and take out the oil dipstick, (refer to your owner’s manual to locate it). Clean off the dipstick with a dry cloth and re-insert it. Now take it out again and check the oil level indicated on it. It should be perfectly level with the mark on the dipstick. Top up if necessary using the correct oil (many mowers use very specific oil so don’t be tempted to top it up with any old oil you have lying around).  Always check the oil at least 3 times. 3. Air filter When did you last inspect the air filter on your mower? The air filter is a vital part which ensures that no abrasive particles can enter the engine.  If it gets clogged up or blocked, it starves the carburettor of oxygen and causes poor starting, poor fuel economy and potential engine damage.  The air filter is located on top of the mower or beside the carburettor. It contains either a paper or foam filter depending on the make and model. Foam air filters can be cleaned (see manual for details), whilst paper air filters must be replaced when contaminated with dust and grass. 4. Fuel One of the most common causes of a lawn mower that won’t start is stale fuel. Petrol is an organic hydrocarbon and like all organic substances it breaks down naturally over time. If the fuel in your mower is more than 10 to 12 weeks old you should drain it and replace with new, fresh fuel. This will dramatically improve your mower’s starting and performance. Note: Don’t just refill it with fuel from a jerry can because it is probably as old as the fuel in the mower itself. Instead, replace the whole lot with new fuel from the pump and only ever buy fuel that you will use within a few weeks of purchase. 5. Cutter blade Safety Warning: Always remove the spark plug cap before working on or near the cutting blade because having done so the mower cannot start unexpectedly. When inspecting the cutting blade always remember to turn the mower over correctly. Failing to do so can cause numerous problems including flooding the air filter or exhaust with oil which will make it impossible to start and can lead to costly repair bills. The correct way to turn your mower over is to push the main handles down to the ground making sure the spark plug is facing upward. Particularly important for the first cut of the year; winter grass is extremely tough and can very quickly blunt a blade, so always keep your mower cutting blade sharp. A blunt blade will give a poor cut, labour the engine causing engine wear and increase fuel consumption. Cutting blades spin at very high speeds and so always need to be balanced. Stones, roots and other garden debris can damage the cutting blade which will put strain on the engine and can cause rapid engine wear resulting in serious and costly damage and repair bills. 6. Blade sharpening Remember mower cutting blades can be sharpened and balanced, (refer to your owner’s manual for details) or call your local dealer or mower service centre.

Question 18

Hedgetrimming Tips

Accepted Answer

Maintaining a beautiful garden requires more than just green thumbs; it requires a keen eye for detail and the right tools for the job. If you're looking to enhance the aesthetics of your outdoor space, one crucial aspect to focus on is hedgetrimming. Well-pruned hedges not only add structure and elegance to your garden but also promote healthy growth. In this article, we'll delve into the art of hedgetrimming and provide you with invaluable tips and techniques to ensure your hedges are always in top form. Firstly, you might be wondering when the best time of year is to cut your hedges. During the summer you can gradually fine trim hedges as much as you feel necessary. Snipping outgrowth during the growing cycle will encourage growth and make it branch upwards. If needed, do two major trims – one in the middle of summer and the other towards the end. However the general rule to follow is: For Deciduous hedges Formative pruning: In winter, just after planting, and for the first two years after planting Maintenance pruning: Each summer For Evergreen hedges Formative pruning: In the spring after planting and for the first two years after planting Maintenance pruning: Each summer If you are wanting to trim a hedge that is roughly chest height in size, then the easiest first step in doing so is to start cutting the sides vertically in a sweeping arc motion. If you have invested in a hedge trimmer with a double sided blade, then you will save even more time as you will be cutting both upwards and downwards in one stroke. If you begin walking forwards as you trim, then you will be cutting more sections of the hedge in one go. After you have completed the sides of the hedge, then move on to the top. The cutting blade is ideally positioned horizontally at a very slight angle. If you have a tall hedge, then you want to be investing in a long reach hedge cutter. To trim the top of a taller hedge, you will want an angled cutter bar which you can place on top of the hedge to move horizontally across. To trim the sides of a tall hedge it follows almost the same protocol of a chest high hedge. But firstly adjust the angle of the cutting head to suit your working position, keep it straight when you are close, and set it to an angle when you are away from it. Continue to work in a sweeping arc motion. Helpful Hints: New hedges should be pruned from an early stage to establish a shape and prevent unhealthy growth. A formal hedge should be tapered – wider at the bottom than the top, ensuring the lower part will get the sunlight needed for healthy growth. To trim your hedges into an even, beautiful shape, you might want to use strings as guidelines. Remove any large branches sticking out before you begin trimming. Fertilize the hedge to give it energy and to stimulate further growth. Check that there are no birds nesting in your hedges, as it is an offence under the Wildlife & Countryside Act 1981 to damage or destroy the nest of any wild bird while it is in use or being built. Keep trimmer blades sharp and clean for maximum efficiency. Keep safe and wear the correct protective clothing.

Question 19

A Comprehensive Guide to Lawn Tractor Maintenance

Accepted Answer

A lawn tractor is a valuable tool for maintaining expansive lawns. To ensure its longevity and optimal performance, regular maintenance is essential. This guide outlines the necessary steps to keep your lawn tractor in top condition. 1. Pre-Operation Checks: Fuel Management: Use fresh, clean fuel that is recommended for your specific tractor. Avoid ethanol-blended fuels as they can cause engine issues. Oil Level: Check the engine oil level and ensure it's at the recommended level. Change the oil according to the manufacturer's guidelines. Air Filter: Inspect and clean or replace the air filter as needed to ensure proper air intake and engine performance. 2. Safety Precautions: Safety Gear: Always wear appropriate safety gear, including eye and ear protection, as well as sturdy, closed-toe shoes. Inspect the Area: Clear the mowing area of debris, stones, and obstacles to prevent accidents. 3. Lubrication: Grease Points: Regularly lubricate grease points on the tractor, including wheel axles and other moving parts, to reduce friction and wear. 4. Blade Maintenance: Sharp Blades: Keep the mower blades sharp. Dull blades can damage the grass and strain the engine. Balance Blades: Ensure the blades are balanced to prevent uneven cutting and vibration. 5. Belt Inspection: Drive Belts: Inspect drive belts for wear and replace them if they show signs of damage or deterioration. Deck Belts: Check deck belts for proper tension and replace them if they are loose or worn. 6. Cleaning: Deck Cleaning: After each use, clean the underside of the mower deck to remove grass clippings and debris. This maintains cutting efficiency and prevents corrosion. Exterior Cleaning: Periodically clean the exterior of the tractor to prevent dirt buildup and rust. 7. Battery Care (if applicable): Battery Maintenance: For tractors with batteries, keep them charged and maintain proper cable connections. Clean and inspect the battery regularly. 8. Seasonal Maintenance: Winter Storage: If you won't be using the tractor during the winter, consider storing it properly. Drain the fuel tank or use a fuel stabilizer, change the oil, and store the tractor indoors or under a protective cover. 9. Regular Service: Professional Check-Up: Consider having your lawn tractor professionally serviced at the beginning and end of each mowing season to ensure it's in optimal condition. 10. Record Keeping: Maintenance Logs: Maintain a log of all maintenance tasks and repairs. This can help you keep track of the tractor's service history.

Question 20

Creating Professional-Looking Lawn Stripes: A Step-by-Step Guide

Accepted Answer

Stripes on a lawn not only add visual appeal but also reflect meticulous lawn care. Achieving those beautiful, professional-looking stripes is simpler than it appears. We hope this simple, step-by-step guide will help you to create classic lawn stripes with your lawn mower: 1. Lawn Mower Selection: Choose the Right Mower: Opt for a mower with a rear roller. Rear rollers are the key to creating those distinct stripes as they bend the grass blades in opposite directions. Petrol and cordless models are available but petrol is preferred. 2. Lawn Mower Preparation: Blade Sharpness: Ensure the mower's blades are sharp. Dull blades may tear the grass instead of cutting it cleanly. Mowing Height: Set the mower's cutting height to a level where it doesn't scalp the grass but is still effective in creating a defined stripe. 3. Lawn Stripe Pattern: Select a Pattern: Decide on the pattern you want for your lawn. Common choices are straight lines, checkerboard, or diagonal stripes. 4. Mowing Technique: Start with the Perimeter: Begin by mowing the perimeter of your lawn. This gives you a clean border for your striped pattern. Straight Lines: If you're creating straight lines, mow parallel to the lawn's edge. Make the first pass and continue to mow parallel lines, slightly overlapping each pass to ensure an even cut. Checkerboard or Diagonal Stripes: For patterns like a checkerboard or diagonal stripes, mow in the chosen direction, turning the mower at each end to create the contrasting pattern. 5. Careful Overlapping: Overlap Slightly: Overlap each pass slightly with the previous one. This ensures that the grass is evenly bent in both directions, creating the desired stripe effect. 6. Alternate Directions: Next Pass in the Opposite Direction: To make the stripes more pronounced, mow the next pass in the opposite direction of the previous one. For example, if the first pass was north to south, mow the next one east to west. 7. Care for Your Lawn: Regular Maintenance: To keep your lawn looking its best, maintain a regular mowing schedule and keep the grass at an appropriate height. Water and Fertilize: Ensure your lawn receives proper watering and fertilization to promote healthy grass growth. De-thatching: Periodically remove thatch to prevent it from interfering with the stripe pattern. 8. Seasonal Considerations: Overseeding: In the fall, consider overseeding your lawn to promote thick, healthy grass for the following year. Winter Care: Prepare your lawn for winter by keeping it free from debris and leaves, as these can disrupt the stripe pattern. Creating stripes on your lawn with a lawn mower is a satisfying process that can elevate the appearance of your outdoor space. By following these steps and caring for your lawn, you can maintain those beautiful, professional-looking stripes year after year.

Question 21

Can I pick up my order?

Accepted Answer

Generally all orders placed through our website will be sent out for delivery. However, there may be times when you would prefer to collect your item from us. If you would rather collect your item from us then please let us know and we will then contact you to let you know it is ready for collection.

Question 22

My payment has been declined, can I try again?

Accepted Answer

Yes of course. Everyone can make a mistake when entering their card details, so if your payment has been declined, double-check the details you have entered. You may have simply missed out a digit from the long card number or you may have got a month wrong in the expiry date. If you correct any errors and your payment still isn’t accepted then try again using another payment method. Please note, you may need to speak to your card issuer for the reason your payment failed as we are not told why a payment has not gone through.

Question 23

I've changed my mind, can I cancel my order?

Accepted Answer

We know that you will be pleased with your purchases from us. However, there may be occasions when you will need to return items to us. If your order has not yet been dispatched, then simply contact us and we will cancel for you and process your refund (please note this can take a few days to clear). If you have simply changed your mind about any item ordered and you wish to return it, no problem. You can do so provided you inform us of your decision within 14 days following the day after you receive your item. All you need to do is open a ticket, giving details of all relevant information. We will take care of the rest. All we ask that the product is sent back in its original packaging in its original condition to ensure no extra costs are endured and a full refund is offered. You will have to pay for return delivery unless the item was delivered in error or is defective. Naturally, if the product is defective or delivered in error we will cover the cost.

Question 24

A Comprehensive Guide to Aerating and Scarifying Your Lawn

Accepted Answer

Aerating and scarifying are essential lawn care practices that promote a healthy, vibrant, and lush lawn. These techniques improve soil quality, reduce thatch buildup, and enhance overall grass growth. Regularly aerating and scarifying your lawn, as needed, will enhance its vitality, allowing for better water penetration, nutrient absorption, and root development. These practices also help prevent thatch buildup and promote overall lawn health. We provide below a simple step-by-step guide on how to aerate and scarify your lawn effectively: Aerating Your Lawn: 1. Equipment Preparation: Choose the Right Tool: Select a lawn aerator that suits your lawn's size and type. There are manual, spike, and plug aerators available. Plug aerators are generally the most effective. 2. Timing: Choose the Right Season: Aerating is typically done in the spring or autumn when the grass is actively growing. Avoid aerating during extreme heat or drought. 3. Pre-Aeration Preparation: Mow the Lawn: Trim the grass to about one-third of its usual height. This ensures that the aerator can penetrate the soil effectively. 4. Aeration Process: Follow a Grid Pattern: Begin aerating by making passes in a grid pattern, overlapping each pass slightly to ensure even aeration. The depth of aeration should be around 2-3 inches, and the holes should be spaced about 2-4 inches apart. 5. After Aeration: Leave the Plugs: Allow the soil cores or plugs to remain on the lawn's surface. They will break down over time, adding valuable organic matter to the soil. Scarifying Your Lawn: 1. Equipment Preparation: Select the Right Tool: Choose a dethatcher or scarifier appropriate for your lawn size. These machines can be electric, petrol-powered, or manual. 2. Timing: Timing Matters: Scarify your lawn during the growing season, typically in the spring or early autumn. 3. Pre-Scarification Preparation: Mow the Lawn: As with aeration, trim the grass to a shorter height to make the scarification process more effective. 4. Scarification Process: Adjust Depth: Set the scarifier blades to the appropriate depth, typically around 1/8 to 1/4 inch. Scarifiers have rotating blades that cut into the soil to remove thatch and debris. Overlapping Passes: Pass the scarifier over the lawn in overlapping rows, ensuring even coverage. The removed thatch and debris will be deposited on the surface. 5. After Scarification: Clean-Up: Remove the thatch and debris from the lawn's surface. You can use a lawn rake or a lawn sweeper for this task. 6. Post-Scarification Treatment: Fertilize and Water: After scarification, apply a suitable fertilizer to promote recovery and water your lawn to aid its rejuvenation. 7. Lawn Recovery: Be Patient: Your lawn may initially look bare after scarification, but it will recover and grow healthier as a result of this process.

Question 25

Repairing Damaged Lawn Areas

Accepted Answer

It is common for sections of a lawn to become damaged or patchy due to various factors, including uneven wear, pests, and soil diseases. Fortunately, repairing such damage is a relatively straightforward process involving the removal of the affected area, followed by re-turfing or re-seeding. This guide provides step-by-step instructions for repairing damaged lawn areas, and includes important additional information regarding preventing the issues occuring again. 1. Identifying and Preparing the Damaged Area: Identification: Carefully identify the damaged or patchy areas on your lawn. Note that it's essential to use the same type of turf or seed already present in your lawn to maintain a consistent appearance. 2. Repairing Damaged Edges: Tools Required: You will need a half-moon edger and a straight edge, such as a plank of wood. Marking the Affected Area: Mark out a small section of turf that includes the damaged edge. Slicing Under: Using a spade, carefully slice under the marked area to lift it, and push it toward the edge of the lawn. The damaged part should now be outside the lawn's edge. Trimming: Trim off the damaged section, aligning the rest of the turf with the lawn's edge. Soil Preparation: Fork over the gap left behind and apply a grass fertilizer. Re-Turfing or Re-Seeding: You have the option to re-turf the gap with a piece of turf matching your lawn or add a small amount of soil and re-seed it with the correct grass seed. 3. Repairing Damaged Patches: Cutting and Lifting: If the damage is a patch in the center of your lawn, cut and lift out the affected area. Soil Preparation: Fork over the exposed soil and apply fertilizer. Leveling: Gently pat down the soil to make it firm. Laying New Turf: Place a new piece of turf that fits the affected area. Adjust the soil underneath to ensure the new turf is level with the rest of the lawn. Watering: It's crucial to water the new turf so that it establishes well alongside the existing lawn. 4. Preventing Weed Growth: Weed Prevention: Repairing your lawn not only restores its appearance but also prevents weeds from germinating in damaged areas. Weeds can quickly take over before grass has a chance to recover. Grass Recuperation: While grass has remarkable recuperative abilities, there are instances where it won't recover on its own, especially if the area is entirely devoid of grass. By following these steps and paying attention to weed prevention, you can effectively repair damaged areas in your lawn, ensuring a healthy and attractive outdoor space.

Question 26

I might not be in, what happens next?

Accepted Answer

If our courier cannot deliver that's fine, they will automatically try to leave your parcel with your neighbour if you're not in. Not everyone gets on with their neighbours, so you may have to inform the courier in advance if you want your item delivered to your preferred neighbour or a safe place at your property. However, if your order is being delivered on a pallet (Start 'N' Go), we will need you to sign confirm receipt of your item. If you are not present at the delivery, the courier will contact you to arrange another delivery.

Question 27

When is payment taken?

Accepted Answer

Generally all orders placed through our website will be sent out for delivery. However, there may be times when you would prefer to collect your item from us. If you would rather collect your item from us then please let us know and we will then contact you to let you know it is ready for collection.

Question 28

Seasonal Maintenance Guide

Accepted Answer

Preparing Your Garden Machinery for Each Season Different seasons bring different challenges for your garden machinery. This article will guide you through some seasonal maintenance tasks to keep your equipment in top condition year-round. Spring Maintenance: Clean and inspect equipment after winter storage. Change oil and replace spark plugs. Sharpen blades and check belts. Summer Maintenance: Check air filters and clean or replace. Keep cooling systems clean to prevent overheating. Monitor fuel levels and top up as needed. Fall Maintenance: Clear leaves and debris from cooling fins and air intakes. Inspect and lubricate moving parts. Prepare for winter storage, add stabilizers to fuel. Winter Maintenance: Store equipment in a dry, sheltered area. Drain fuel tanks or use fuel stabilizers. Disconnect batteries and store them in a cool, dry place. By following these seasonal maintenance guidelines, you'll ensure that your garden machinery remains reliable and ready to tackle the specific challenges of each season.

Question 29

What is Start 'N' Go?

Accepted Answer

Our Customer Care Promise To You Start 'N' Go is our premium delivery service for many premium products on our website and is exclusive to Calgary Just Companies websites. What is Start 'N' Go? When you order any of our Start 'N' Go products: We un-pack your new machine and fully assemble it, saving you the time & hassle of doing it yourself. We add oil and petrol and fully test all the controls and functions of the machine to ensure they are in perfect working order. We will also fine tune the engine to ensure it is running at optimally. We wrap in protective covering to ensure your product arrives in perfect condition and securely fix it onto one of our pallets. We will then dispatch your machine and our carrier will then call you to arrange delivery. You will be able to choose your delivery day. When it arrives you just un-box or unwrap your machine, push or drive it off the pallet, fold up and tighten handles (if required)*, add fuel and then just Start 'N' Go. We also promise to keep you fully informed every step of the way and will work hard to ensure your buying experience - from purchase to delivery - is as simple and stress-free as we can make it. Why Start 'N' Go? We know from experience that when our customers buy a new piece of garden machinery, they want it to work – straight out of the box. They don't want to spend time assembling it, adding oil and generally fiddling about – they just want to start using it as quickly as possible. They also want it delivered on a day to suit them. Watch the Video

Question 30

What is Start 'N' Go+?

Accepted Answer

Start 'N' Go+ is our Premium personal delivery service. This service ensures that your new machine is delivered to you fully assembled, rigorously tested, and expertly demonstrated on your own lawn, all at a time convenient to you.  At present we are able to offer this service to most of central England and Wales. The reason we are pioneering this new service is that we have listened to the feedback from our customers, the concerns of manufacturers and quite frankly we want to offer a first class service and think our customers deserve it! Whilst we have been delivering machines successfully all over the UK for many years problems do occur when we are relying on a third party to complete the final and most important stage of the buying process - delivery to you. What we don't want We don't want our customers having to wait in all day for a delivery. removing a heavy machine from a wooden pallet. having to dispose of the packaging. to be unfamiliar with how to use their new machine. struggling to dispose of their old machine. What we do want We do want our customers to tell us when they want their new machine delivered, to ask as many questions as possible regarding the functionality of their new machine to be completely satisfied with their purchase (our dedicated team will do all the hard work in the background to make this happen). This White Glove Service is, we believe, the most comprehensive and complete garden machinery delivery service being offered in the UK. PLEASE NOTE: This service is only possible in selected postcodes, we will advise you straightaway if this service is not available. Please call us to confirm if we can deliver to your postcode.

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