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Our Customer Care Promise To You

Start 'N' Go is exclusive to Calgary Just Companies websites.

Why Start 'N' Go?

  1. We know from experience that when our customers buy a new piece of garden machinery, they want it to work – straight out of the box.
  2. They don't want to spend time assembling it, adding oil and generally fiddling about – they just want to start using it as quickly as possible.
  3. They also want it delivered on a day to suit them.

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What is Start 'N' Go?

When you order any of our Start 'N' Go products:

  1. We un-pack your new machine and fully assemble it, saving you the time & hassle of doing it yourself.
  2. We add oil and petrol and fully test all the controls and functions of the machine to ensure they are in perfect working order.
  3. We will also fine tune the engine to ensure it is running at optimally.
  4. We wrap in protective covering to ensure your product arrives in perfect condition and securely fix it onto one of our pallets.
  5. We will then dispatch your machine and our carrier will then call you to arrange delivery. You will be able to choose your delivery day
  6. When it arrives you just un-box or unwrap your machine, push or drive it off the pallet, fold up and tighten handles (if required), add fuel and then just Start 'N' Go*

We also promise to keep you fully informed every step of the way and will work hard to ensure your buying experience - from purchase to delivery - is as simple and stress-free as we can make it

What our customers say about Start 'N' Go

"Excellent service, delivery date/time picked my me after being contacted by Palletways. A big thank you to them. Machine delivered on a small pallet and was very well packed. Once unpacked it was just a matter of unfolding the handle. Once a little fuel was added it fired up on first pull, I'm now a big fan of Start 'N' Go. All in all a very professional company to deal with. Many thanks to all the staff at Just Lawnmowers, you are doing a great job, a very refreshing change from other companies I have dealt with on line."Carl Atherton, 2nd December 2017

Remember: Some machinery requires a lot of setting up before you can use it, so when it does, we offer Start ‘N’ Go.

Need more information? Call our sales team on 01263 820202 or contact us here

* Some products may be re-boxed for protection whilst in transit. Some products may also require the handles assembling (to avoid damage whilst in transit).

Please note: Delivery is 5-7 working days for all Start 'N' Go products (except Express Start 'N' Go products which are 2 working days) as your machine will need to be assembled and tested before dispatch.

THE JANUARY SALE IS NOW ON! - SAVE 5% ON EVERYTHING! - Use code JAN5 at checkout (Ends 31/01/2020)
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We want you to be happy with our products and the service we provide.

Knowledge Base

Many answers to common customer questions can be found on our Support page, which contains a comprehensive knowledge-base. It covers many topics including delivery, invoicing, customer account queries, warranties, damaged goods and much more. Please look and see if your question has already been answered before contacting us. If our knowledge-base does not answer your question, then please contact us using the form below.

Visit Support


After Sales Support

Tell us about your problem

If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues can be reported using our ticketing system, or log in to your account and open a ticket there. Alternatively, you can also contact us on 0345 222 0231* (9am-5pm, Mon-Fri) to speak with one of our customer support team.

Open a Ticket


Sales and Advice

For information on products and/or our service, you can call our team for help and advice on 0345 222 0231* (9am-5pm, Mon-Fri). Alternatively, fill out the form below and we will get back to you as soon as possible.

We also welcome any comments or feedback that will assist us in enhancing and improving the service we offer.

Contact Us

General enquiries only. After sales problems should be reported using our ticketing system or by calling us on 0345 222 0231*.

If you would like to send us a purchase order, then please contact us via live chat or call us on 0345 222 0231*.


* Calls are charged at a local rate from landline or mobile. Please check call cost with your telephone provider before you call us.


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Our Contact Details

You can find out contact details below.

By Post

Calgary Just Companies Limited
Britons Lane
Beeston Regis
Sheringham
Norfolk
NR26 8TS

 

By Phone

Call us on 0345 222 0231* for sales advice, aftercare or accounts queries.

Choose option 1 for Sales, option 2 for Aftercare and option 3 for Accounts.

*Calls are charged at a local rate from landline or mobile. Please check call cost with your telephone provider before you call us.

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Calgary Just Companies Limited is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited. Calgary Just Companies Limited is authorised and regulated by the Financial Conduct Authority, registration number 831259. Credit is subject to status.

© Copyright Calgary Just Companies Ltd. 2001 - 2019 All rights reserved. VAT number: 785469862

Justlawnmowers.co.uk is a trading name of Calgary Just Companies Limited, a company registered in England and Wales. Company number: 04338715

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