We often get asked over the telephone (or through a contact form) about our Start ‘N’ Go service, so I thought I would put together a summary of exactly what the service is all about.
Why do we offer Start ‘N’ Go?
We know from experience that when our customers buy a new piece of garden machinery, they want it to work – straight out of the box. They don’t want to spend time assembling it, adding oil and generally fiddling about – they just want to start using it as quickly as possible. They also want it delivered on a day to suit them.
Because of this we introduced a new premium service for our customers that is available on many of the products on our website.
What is Start ‘N’ Go?
When you order any of our Start ‘N’ Go products:
- We un-pack your new machine and fully assemble it, saving you the time & hassle of doing it yourself.
- We add oil and petrol and fully test all the controls and functions of the machine to ensure they are in perfect working order.
- We will also fine tune the engine to ensure it is running at optimally.
- We wrap in protective covering to ensure your product arrives in perfect condition and securely fix it onto one of our pallets.
- We will then dispatch your machine and our carrier will then call you to arrange delivery. You will be able to choose your delivery day
- When it arrives you just un-box or unwrap your machine, push or drive it off the pallet, fold up and tighten handles (if required), add fuel and then just Start ‘N’ Go*
We also promise to keep you fully informed every step of the way and will work hard to ensure your buying experience – from purchase to delivery – is as simple and stress-free as we can make it
What our customers say about Start ‘N’ Go
“Excellent service, delivery date/time picked my me after being contacted by Palletways. A big thank you to them. Machine delivered on a small pallet and was very well packed. Once unpacked it was just a matter of unfolding the handle. Once a little fuel was added it fired up on first pull, I’m now a big fan of Start ‘N’ Go. All in all a very professional company to deal with. Many thanks to all the staff at Just Lawnmowers, you are doing a great job, a very refreshing change from other companies I have dealt with on line.” Carl Atherton, 2nd December 2017
Remember: Some machinery requires a lot of setting up before you can use it, so when it does, we offer Start ‘N’ Go.
Need more information? Call our sales team on 01263 820202 or contact us here
* Some products may be re-boxed for protection whilst in transit. Some products may also require the handles assembling (to avoid damage whilst in transit).
Please note: Delivery is 5-7 working days for all Start ‘N’ Go products (except Express Start ‘N’ Go products which are 2 working days) as your machine will need to be assembled and tested before dispatch.
We believe that our Start ‘N’ service is the best online service available today.
Please note: As products are fully assembled and tested, delivery on Start N Go products is 5-7 working days.
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