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The UK's Number 1 Online Garden Machinery Superstore
01263 820202

Help & Customer Support

Customer Support

We want happy customers, so please help us to help you. This section of our website has been designed to resolve your problems as quickly and efficiently as possible, so please take the time to use it before telephoning or emailing us. It will save you time and make us quicker and more efficient in helping you.

Whilst we do everything we can to make your experience of buying from us as simple and trouble-free as possible, we accept that from time-to-time things can go wrong. If they do, please be assured that we want to help and to resolve your problems quickly, with the minimum of fuss.

Report A Problem / Open A Ticket

If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues must be reported using our ticketing system, or log in to your account and open a ticket there.

Open a Ticket

Support Knowledgebase

Website Problems

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There is an error on your website
Alex Evans 7 Jul 2015

Please contact us stating which website the problem relates to and the nature of the problem. (Thank you for taking the time to do this.)

There is a link on your website which doesn't work
Alex Evans 7 Jul 2015

Please contact us stating the website and web page where the broken link is located. (Thank you for taking the time to do this.)

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per page

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