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The UK's Number 1 Online Garden Machinery Superstore
01263 820202

Help & Customer Support

Customer Support

We want happy customers, so please help us to help you. This section of our website has been designed to resolve your problems as quickly and efficiently as possible, so please take the time to use it before telephoning or emailing us. It will save you time and make us quicker and more efficient in helping you.

Whilst we do everything we can to make your experience of buying from us as simple and trouble-free as possible, we accept that from time-to-time things can go wrong. If they do, please be assured that we want to help and to resolve your problems quickly, with the minimum of fuss.

Report A Problem / Open A Ticket

If you are experiencing problems with a product you have purchased from our website or would simply like to return a product, then please tell us about your problem. All issues must be reported using our ticketing system, or log in to your account and open a ticket there.

Open a Ticket

Support Knowledgebase

Sales

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I have a question I need answered before placing my order
Aron Nichols 7 Jul 2015

Please contact us and our sales team will reply as a matter of urgency.

I want to buy some accessories for my machine
Aron Nichols 7 Jul 2015

Please return to the page where you purchased your machine using the main menu or search box above to find the accessories you need: Alternatively, call our friendly sales team on 01263 820202 for expert help and advice.

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